FaxCritics

Business VoIP

Fax Reviews — Fri, 07 Oct 2011 03:54:50 +0000

Phone service has traditionally been dominated by AT&T and “old” phone companies. Analog phone service has maintained a perception of being expensive, annoying to use, poor in features, and simply frustrating. Due to regulations and market restrictions, businesses throughout the United States had few options (if any) when it came to selecting a new provider. Local business phone companies (due to limited competition) were able to get away with anything. Poor service, limited reliability, and unfair pricing are just a few complaints many people had.
This view is not limited to the business-side of things. Residential customers using analog phone service shared the same frustration. Until the growth of Voice over Internet Protocol technology, we all had few options. Faxing service was also limited to being provided only by the local provider.
Today, things are different. The Internet has fostered the rise of online fax services as well as business VoIP services. Businesses are benefitting from greater options when it comes to selecting a phone service provider, lower monthly costs, better features, increased reliability, and more. Essentially, there has never been a better time for small businesses when it comes to phone service.
Nearly any DSL, Cable or Fiber Internet connection will be able to support the VoIP endeavors of a small business. To make things simple, here are some of the most popular features that are included with a business VoIP service:

*Voicemail
*Automated Attendant
*Hunt Groups
*Music-on-Hold
*Dial-by-Name Directory
*Call Records & Usage Statistics
*Caller ID
*911 Service

**Please note that these are just a few of many features that included with a Business VoIP service and some providers may not be able to offer the features we mentioned above.**

At FaxCritics, we aim to provide detailed information regarding online fax services. This is our goal and always has been. Visit our online fax comparison chart, for the latest comparison of the best fax companies. However, business VoIP is a popular service and we continue to receive many requests asking about VoIP services.
While we don’t have plans to recommend specific VoIP providers in the near future, we can tell you this. Nextiva is one of the best online fax providers on the market today and their fax service is just one of many small business communications services the company offers. Beyond online fax, Nextiva offers business VoIP, Hosted PBX, and SIP Trunking services. If you are looking for a business phone service provider for your office, it may be a wise decision to consider Nextiva. We may not have all the details about the quality of VoIP service Nextiva offers, but based on our experiences with their online fax services, most businesses will be pleased.

Fax87 Review

Fax Reviews — Sun, 18 Sep 2011 17:26:49 +0000

Looking for an exceptional faxing service? Well, look no more. After reading this review on fax87.com’s faxing service, I’m extremely confident that you will have the knowledge and piece of mind knowing that fax87.com will fit perfectly with you or your business. Oh, did I mention you can try it for free? More on that in a few minutes.

Being used by well know companies such as Fidelity, Century 21, Caldwell Banker and Remax just to name a few, Fax87.com is your one stop location for all of your business or individual faxing requirements. Whether you are sending a single page to a single person or multiple pages to multiple people, fax87.com can handle it.

This service is leading the way for many reasons which are clear to see in the features and benefits that fax87.com provides. Some of the features that I found very useful are:

• Faxing is done by e-mail – this means anywhere with an internet connection!
• Have a smartphone? It’s compatible
• Awesome customer support to assist you
• No lengthy programs to download
• All incoming faxes saved FOREVER!
• Fax to toll free or local phone numbers
• Customizable cover page
• And many, many more features

Now let’s look at some of the enormous benefits that are provided to you to ensure you made the right choice.

• Lowest price guarantee – Yes, it sounds crazy and I didn’t believe it at first but if you can find a lower price for the same service/plan, they will beat it by 10%! I couldn’t find better.
• 100% Money back guarantee – after using the service, if you were not satisfied with fax87.com, they will give you a complete refund and pay for the first 30 days!
• Saving you money by not needing any equipment such as fax machine, ink cartridges/toner or paper.

After naming just a few features and benefits about fax87.com’s service that have assisted me in my business, I’m sure you are starting to see why it is a top notch faxing service for you or your business. I have found it extremely convenient and easy to use. It leaves out the headaches and frustrations that occur with every day fax machines. You will never miss the paper jamming in the machine, the countless errors or any busy phone lines; I sure don’t.

I almost forgot about the pricing or lack of for what you get. Fax87.com has 3 plans that will fit any budget in these hard economic times. For as little as $4.99, you can enjoy all the perks with this faxing service powerhouse.

Now as if there was a best part after reading this review so far, it does get better. I’m about to explain to you how you can try this service for free, yes free, and clear any doubts that you may have. For a limited time, you can actually use this service for 15 days absolutely free! You have nothing to lose and everything to gain.

In closing, I would like to thank you in reading my review. I was so excited to find a user friendly service like this, that I wanted to make my own review.

Written by Damien Karl.

Nextiva VoIP Review – Grading Nextiva’s Phone Service

Fax Reviews — Thu, 15 Sep 2011 18:54:38 +0000

NEXTIVA

Company Website

Business VoIP Service by Nextiva

Best VoIP Service Provider View & Grade: A
Nextiva has established itself as a leader and innovator in the highly competitive VoIP industry. For years now, Nextiva has delivered reliable call quality coupled with an impressive set of features that continues to get better. Comparing the years of experience between providers like AT&T, Verizon and Nextiva would not be a fair comparison. This is largely due to the infancy of VoIP technology.
While many phone service providers deliver services to businesses, residences, and enterprises; Nextiva primarily delivers phone service to small business, allows the company to focus on one (albeit general) type of client. Additionally, Nextiva does not have contracts or termination fees. A concept embraced by traditional phone providers, Nextiva has abandoned nickel and diming their business users.

Reputation: Nextiva is no mom and pop shop selling phone service. Online, Nextiva has an impressive reputation and track-record as a leading provider of communication services for small businesses. Based on conversations with Nextiva’s service department, we have an understanding that the majority of Nextiva’s clients are small businesses with approximately 15 employees or less. Reviews on websites like Which VoIP.com, VoIP Review.org, Next Advisor, Rate It All and many others, place Nextiva with the highest regard. Consistent 5 star reviews are the norm since the companies inception, a rarity for phone companies. With many satisfied clients writing positive reviews, it’s clear Nextiva has a great reputation for what they do.

Services and Features: We all don’t like dealing with outsourced representatives. Luckily, Nextiva does not outsource and the company is located in the United States. All calls we have made to Nextiva have resulted in conversations with representatives from their company headquarters in Arizona. The setup process with Nextiva was simple. We purchased four Polycom phones to test, the Polycom 550 model. They were delivered to us after two days of joining and we selected ground shipping as the method. Nextiva ships via UPS and in order to get setup and started they sent us guides. While their tools for getting setup is helpful, we prefer to speak with people and have our hands-held in getting setup. Therefore, I spoke with Nextiva’s customer service department for approximately 30 minutes. They helped me setup our auto-attendant, music-on-hold, voicemail boxes, extensions, fax service, and all the phones. Business VoIP is different from residential VoIP service in many areas, particularly in features. Businesses operating on a residential phone system may not experience the level of reliability, call quality, and features a business deserves. For businesses, particularly small businesses, looking for a phone service provider. Nextiva should be considered.

Included Features for $34.95 per month (Unlimited Calling. Nextiva Office 1 Line Plan):

· Local Number
· Toll Free Numbers
· Unlimited Calling
· Online Fax
· Local Number Portability
· Web Portal Interface
· 911 Service
· Caller ID
· Call Forwarding
· Call Hold
· Call Transfer
· Three-Way Calling
· Call Waiting
· Do Not Disturb
· Call Logs
· Voicemail Greeting Options
· Voicemail to Email
· Remote Voicemail Access
· Visual Voicemail Waiting Indicator
· Day and Night Mode Schedule
· Dial-by-Name Directory
· Multi Layered Auto-Attendants
· Import greetings
· Cell phone integration
· Softphone Support
· Find Me
· Follow Me
· Music on Hold

System Requirements: Your experience with VoIP service is only as good as your Internet connection. For example, if your business has a poor Internet connection, you can’t expect to have a good experience with VoIP. Higher speeds of Internet connectivity are recommended, just to be safe. Each phone will require a minimum of 80 kbps, however the more the better. A cable connection, T1, or fiber should be sufficient for the standard small business VoIP Customer. Last but not lease, a VoIP-friendly router with QOS (quality of service) support is highly recommended.

Online Fax with Android Phone

Fax Reviews — Sat, 18 Jun 2011 19:41:51 +0000

Use of Android mobile phones continue to skyrocket. While the growth of the iPhone has been revolutionary, in 2011 Android usage officially passed iOS’ numbers. RIM (the makers of the once popular blackberry) is now at a distant third. As usage and popularity of the Android technology continues to increase, we find that mobile fax users need a cell phone that gets the job done.
Fortunately the technology behind online faxing enables users to send and receive faxes via email. Many Android phones (nearly all) come with an email application and the functionality to communicate with electronic mail. Therefore using an online fax service, coupled with an Android phone is a perfect match.
Sending faxes with a cell phone (such as an Android) increases productivity and continues to be a great reason why faxes should only be sent electronically.
At FaxCritics we offer a comparison table listing the top online fax providers.

Happy Holidays From Fax Critics

Fax Reviews — Fri, 24 Dec 2010 21:02:34 +0000

It is Christmas time and we feel obligated to wish all of our readers and happy and healthy holiday season. We all have things to be thankful for.
It has been a wonderful year where we have seen an increase of people using online fax services for their business and personal use. It is an honor to see how many people continuously use FaxCritics to select their next online fax provider. As we head into the new year, let us wish you a wonderful 2011.
Ditch your traditional analog fax machine and go digital with online faxing.

MetroFax Now Supports 10 Email Addresses

Fax Reviews — Wed, 24 Nov 2010 16:39:45 +0000

MetroFax users can now associate up to 10 email addresses with their fax number at no additional charge. This means that a MetroFax customer can use as many as 10 email accounts in order to send and receive faxes.
Prior to this update, MetroFax charged each of its users $2 per month for each email address. Please note that MetroFax charges $2 per month for each additional email address added to the account after the first 10. Therefore if you need to associate more than 10 email accounts with one fax number, you may want to consider another online fax solution. If not – this offer by MetroFax is beneficial for small businesses and individual fax users.

If you wish to learn more about MetroFax’s online fax services, please visit the FaxCritics web page dedicated to MetroFax.

Send A Free Fax With MyFax

Fax Reviews — Sun, 07 Nov 2010 04:04:09 +0000

Many online fax service providers, like MyFax, RingCentral, and Nextiva, offer a free trial with their online fax service. The free trial is typically activated by completing a signup form and provider the online fax company with your credit card information.
While MyFax does offer a 30 day free trial for its online fax service, MyFax does something that not too many fax providers offer – The ability to send a fax for free. Yes, you can try MyFax’s service without signing up, completing a form, or providing them with your credit card information. MyFax offers a true risk free solution for people interested in testing online fax technology without releasing personal information.
By visiting the following web page you can try MyFax’s free online fax technology and see if Internet fax is the right solution for you.

http://www.myfax.com/free/

We would love to hear your feedback after using MyFax’s free online fax service. Feel free to leave a comment with your opinion of MyFax’s service. We hope you enjoy the free fax service.

RingCentral Office Phone Service

Fax Reviews — Sun, 07 Nov 2010 01:29:58 +0000

RingCentral is a popular online fax service provider and highly respected for its commitment to business communication solutions. In addition to its online fax to email service, RingCentral also offers business voice over IP phone service. The RingCentral Office phone service was designed for small businesses and includes many powerful features, like:

*Hunt Groups
*Toll-Free Phone Numbers
* 24/7 Phone Support
*One Price For All Services
*Support of Multiple Office Locations
*Intelligent Call Routing
*Voicemail To Email
*Online Fax Service
*The Ability To Keep Your Existing Phone Number
*Dial-By-Name Directory
*Call Queue

Best of all, these features and many others are included with RingCentral’s Office phone service at no additional charge. This means that if you already stopped using your local phone company for fax service, you can now do the same and switch to RingCentral for phone service as well.
RingCentral’s Office phone service includes a 30 day money back guarantee and a great discount on IP phone equipment. Please visit – http://www.ringcentral.com/ – in order to learn more about RingCentral’s Office phone service and how your business can benefit.

Fax Service Without The Fine Print

Fax Reviews — Sat, 02 Oct 2010 22:12:22 +0000

Since you’ve surely had the opportunity to deal with the local phone and fax service provider, you’ve most likely experienced service contracts, termination fees, erroneous charges, and agreements overflowed with fine print. Local phone and fax companies have become notorious for delivering poor service and being unfair to the consumer.
Fortunately for all of us, online faxing providers have emerged in order to bring an end to the longstanding practice of unfair service delivery by traditional fax companies. Online fax service allows users to go fully digital and independent of expensive ink cartridge fees. We’ve all witnessed the growing popularity and value delivered in the digital age. Examples of this are computers, televisions, wireless networking, tablets, email and much more. Now online fax has emerged as a technology to replace the traditional functions of faxing.
A great benefit of online fax service is the fact that users no longer need to deal with the traditional fax company. This means you can get rid of that old and expensive landline, fax machine as well as all those ink cartridges. If you haven’t been convinced yet – we recommend you check out the FaxCritics online fax service comparison chart. By visiting the comparison chart you will not only notice that there are great online fax service providers with solid reputations but you will also notice that you can save a ton of money each money. Regardless if you fax once a week or once every minute – online fax service is the way to go. Best of all – you will no longer have to worry about fax service contracts filled with fine print and unfair terms. Not only is online fax service easy to use but it’s also easy to deal with the online fax providers delivering the service.

How To Cancel RingCentral Fax Service

Fax Reviews — Sat, 25 Sep 2010 19:15:29 +0000

RingCentral provides Internet-based communication services for small business; such as VoIP, Virtual PBX, Toll Free Numbers, and Online Fax. At FaxCritics we have been fortunate to not only test but also interact with RingCentral users and the overwhelming majority of people we meet are satisfied with the product and service delivered by RingCentral.
As with all services out there, some people may not be satisfied or no longer need a product they once used and therefore need to cancel. For example, since RingCentral offers a free trial with its online fax services – some people realize within the first few days that they don’t need an online fax service and contact RingCentral to cancel. If you are a RingCentral user and wish to cancel service, please read below:

HOW TO CANCEL SERVICE WITH RINGCENTRAL:

1. Have you RingCentral account information ready and call (888) 898-4591.
2. Dial option 3 once the automated attendant answers the call. (Option 3 – Directs calls to RingCentral’s cancellation department)
2. Hold times are commonly very low at RingCentral, therefore you won’t wait too long until a representative answers the phone and processes your request to cancel your RingCentral service.

Please note that RingCentral (like all other companies) would enjoy hearing your feedback regarding your experience with their service. If you would like to share your experience with RingCentral please let the customer service agent you speak know of any positives, problems, or RingCentral complaints you may have.
If you would like to read a detailed review of RingCentral’s fax service, by the FaxCritics team – please visit our RingCentral Review.